Privacy Policy
Last updated: February 2026
When people reach out for emotional support, they often share deeply personal parts of their lives. Protecting that trust is not simply a legal responsibility - it is one of the values that guides this practice. This policy explains, in clear language, how your information is collected, used, protected, and respected.
Information is collected only when you choose to share it. This includes what you enter into the contact form, booking or session enquiries, the Emotional Health Status Check-In, the Emotional Wound Map, or any future quizzes and reflective tools introduced on this website. This may include:
- Your name and email address
- Your phone or WhatsApp number, if you choose to share it
- Anything you write inside a message, session enquiry, note, or quiz response
- Basic technical information collected automatically by hosting providers (for example, browser type, approximate location, time of visit)
You are always in control of what you share and when.
Your information is used only to:
- Respond to your message, session enquiry, or booking request personally
- Deliver your personalised quiz reflection or result
- Arrange, confirm, and gently hold your sessions
- Send occasional, opt-in reflections or resources - only if you have chosen to receive them
- Maintain the safety, security, and quality of this website
Your information is never sold, rented, or shared with marketers or third parties for advertising.
Confidentiality of Therapeutic Conversations
Anything you share inside a session - spoken, written, or felt - is held in strict professional confidence. Session notes, if kept, are stored privately and are accessible only to Esha Bhardwaj.
The only exceptions are the standard, ethical exceptions to confidentiality: situations where there is a serious and imminent risk of harm to you or another person, or where disclosure is required by law. Wherever possible, this would be discussed with you openly, with care.
Quiz Responses & the “Share This Quiz” Feature
Everything you enter into any quiz on this website - the Emotional Health Status Check-In, the Emotional Wound Map, and any future reflective tools - is treated as private, personal information.
- Your quiz answers remain private.
- Your quiz results are never publicly shared or displayed.
- Your responses are stored securely and only ever viewed with due care.
- When you tap Share This Quiz, only the public quiz link is shared. Your personal answers, scores, and reflections are never included and never leave your device through that feature.
Cookies & Analytics
This website may use minimal, privacy-respecting cookies and basic analytics to understand how visitors find and move through the site (for example, which articles are read most, or whether a quiz was completed). This information is aggregated and does not identify you personally.
You can disable cookies in your browser at any time; the core experience of the site will continue to function fully.
Data Storage & Security
Your data is transmitted over encrypted connections (HTTPS) and stored on secure, reputable infrastructure with industry-standard protection. Access to the admin area of the website is restricted and requires authentication.
While no online service can guarantee absolute security, every reasonable technical and organisational measure is taken to protect what you share against unauthorised access, alteration, disclosure, or destruction.
Data Retention
Your information is retained only for as long as it is needed to:
- respond to your enquiry or support your ongoing work
- keep an accurate record of the services offered to you
- comply with any legal, tax, or regulatory obligation
When information is no longer required for these purposes, it is either deleted or securely anonymised.
Your Rights
You have the right to:
- Ask what information is held about you
- Request correction of anything that is inaccurate
- Request deletion of your data, subject to reasonable legal or record-keeping obligations
- Withdraw consent for any optional communication at any time
- Receive a copy of your data in a portable, readable format
To exercise any of these rights, simply email eb.uvolve@gmail.com. Reasonable requests are responded to within a reasonable time frame.
Children’s Privacy
This website and its services are intended for adults (18+). Information is not knowingly collected from anyone under 18. If you believe a minor has shared information here, please contact us so it can be removed.
Updates to This Policy
This policy may be updated occasionally to reflect changes in practice, services, or legal requirements. The latest version will always be posted on this page with the effective date above. Material changes will be highlighted whenever relevant.
For any question about this Privacy Policy, or the way your information is handled, please email eb.uvolve@gmail.com.
